At Douglas Dickson we pride ourselves on providing excellent service to our tenants and landlords.
Our recent tenant survey backs this up with over 91% either very satisfied or satisfied with our responsiveness to their questions or concerns.
83% were very satisfied or satisfied with the speed at which repairs were carried out. And over 80% of our tenants would be very likely or likely to recommend us to their friends or family.
But don’t take our word from it. Here are some comments from our tenants:
“Been with Douglas Dickson for a long time and they always went above and beyond for us.”
“Happily rented for over two years with DD. Great service.”
“Thanks for helping me out whenever I want help.”
“Shona is always prompt with replies and have had no issues with any repairs being done when needed. Very friendly agency would recommend.”
“Prompt responses when required. Clear communication at all times.”
“It has been a very good experience throughout the year. Especially all the communications from Shona were helpful in resolving minor repairs needed at property in quick time.”
“Shona has always been extremely helpful to us.”
